Preparing for the Evolving Healthcare Environment: Findings from the National Healthcare at Home Best Practices and Future Insights Study

We just experienced two of the biggest industry challenges in healthcare history – COVID-19 and a radically new payment system. Now we face yet another challenge with a significant expansion of value-based care. Agencies who are slow to respond or lack clarity on what to do may have their viability questioned. Agencies that have responded quickly and have tested an array of best practices in staffing, technology, clinical strategies, and operations will come ahead. Which side will you be on?

Get ready to find out strategies that work! Join Bill Dombi, President of NAHC, and Lindsay Doak, National Director of the largest national best practice study in our field, as they come together to answer two critical questions; 

  1. What are the legislative, regulatory, and legal forces driving the changes? 
  2. What are the best practices the most successful agencies have implemented to respond to these changes?

Through this dynamic presentation, you will find out what works, what doesn’t, and what you can do to improve the overall success of your agency. Bonus: Be the first to see best practice benchmarks for New England and learn which agencies were awarded the Center of Excellence distinction.

This is the most comprehensive study on the delivery of care at home to date, results will include best practices on the topics of staffing, reimbursement, new care delivery models, palliative care, and more. Home-based care is the future of healthcare and we want to be part of helping the industry grow.

General Session Sponsored by Wellsky

Lindsay Doak
Bill Dombi

Lindsay Doak

Lindsay Doak, Research Director and Senior Manager of Home Health Care at Berry Dunn.  She has over 15 collective years of experience leading strategic direction and growth initiatives for healthcare education, business intelligence, and patient satisfaction markets and extensive experience working on national studies, including this 2021 national home care study and the Phillips National Telehealth Study.

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Bill Dombi

Bill Dombi, JD, is the president and CEO of the National Association for Home Care & Hospice, (NAHC). Bill also serves as the Director, Center for Health Care Law and the Executive Director, Home Care and Hospice Financial Managers Association. Bill specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care. With over 40 years of experience in health care law and policy. Bill is also a longstanding and active member of the ABA and American Health Lawyers Association.

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The Great Escape—A Physician Confronts Family Caregiving During the COVID-19 Pandemic

“My mother died as the COVID-19 pandemic raced across the nation with wildfire ferocity,” shares Lynn Hallarman in her May 2021 JAMA article, “The Great Escape—A Physician Confronts Family Caregiving During the COVID-19 Pandemic.” Lynn’s experience moving her 92-year old mother with dementia from New York City to rural New Hampshire highlighted how essential and undervalued direct care workers are. During this presentation, Hallarman will draw on her own family’s experience, caregiver guilt, and how important it is to develop and support our rapidly growing, essential workforce.

Lynn Hallarman, MD

Lynn Hallarman, MD

Dr. Hallarman served as the Director of the Palliative Care Services at Stony Brook University Medical Center from 2007 until 2019. She now works as a palliative care educational consultant and writer. She has been a residential congressional fellow on the Senate Committee on Finance for Senator Ron Wyden, worked with the Center to Advance Palliative Care and is the co-author of CAPCs web-based pain & palliative care curriculum.

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How to Thrive in Times of Crisis

Amid the current crisis facing our world, millions of people are dealing with unprecedented levels of stress and uncertainty. However, even in challenging times, we still possess the ability to make the best of our circumstances, develop positive habits, and manage our mindset effectively. This highly interactive program has been specifically designed to help attendees navigate the issues caused by the COVID19 crisis.

Participants will learn strategies that can help them to control stress levels, build habits that promote growth, and focus on opportunities. As this fluid situation continues to unfold, and times of crisis transition into times of recovery, attendees can be confident implementing these techniques to continue to thrive.

Join Tyler Enslin for an engaging presentation on the power of perspective and focus, and the commonalities of organizations that have excelled during turmoil. Tyler offers participants exercises that will focus on managing mindset and developing habits to stay productive and positive.

General Session Sponsored by Brightree MatrixCare

Tyler Enslin is the National Director of Direct Development Training. Responsible for developing training programs and the growth and success of the instructors, trainers and coordinators of the company. As a full time speaker, Tyler has presented at over 800 live events in the past seven years, from Fortune 500 companies and large organizations such as GSK, Johnson & Johnson, and Johns Hopkins University, to hundreds of smaller groups and associations.

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Closing the Workforce Gap by Transitioning New Nurses to Home-Based Care

You’ve heard it before and have likely been practicing this mantra for years ”only hire nurses for home care with acute care experience.”  The nursing shortage, combined with exponential growth in demand for care at home, has called for new ways to hire and support nurses as they transition to community-based practice. Our expert panelists will delve into creative preceptor and nurse residency programs for recent nursing graduates. Each panelist brings a different view to the discussion – from an extensive healthcare system in Connecticut to a small hospice program in Massachusetts and a network of VNAs serving New Hampshire and Vermont.

General Session Sponsored by Care XM

Panel Presenters

Johanna Beliveau, DNP, MBA, RN is the President and Chief Executive Officer at Visiting Nurse and Hospice for Vermont and New Hampshire (VNH), based in White River Junction, VT.

Stacey Benham, OTD, OTR/L, Director of Clinical Education at Hartford HealthCare at Home.

Susan Hurley, PhD, RN, is a nurse scientist and palliative care nurse practitioner. She currently serves as the Director of Research at Care Dimensions, Inc., the largest non-profit hospice care provider in Massachusetts.





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