Re-Grounding your Agency with a Vision for Growth after a Year of Emergency Management

Lake Sunapee Region VNA & Hospice sought to evaluate and improve its business development efforts after seeing diminished volume in the initial stages of the pandemic. During this evaluation they discovered important lessons about how the agency’s management philosophy and communication strategy had evolved and was preventing them from achieving their best performance. The findings demonstrated that to maximize growth they needed to diversify strategic goals, break down silos, establish a structure to manage a coordinated strategic plan and integrate business development with the mission and operational processes. The speakers will share how Lake Sunapee VNA has improved growth, heightened cross-departmental collaboration strengthened its leadership decision-making,and re-invigorated its brand.

  Jim Culhane, CEO, Lake Sunapee Region VNA & Hospice

  Andrew Eaves, a.m.e consulting