Day at a Glance

8:00 am: Legal Conversation, COVID-19, and Coffee with Employment Law Attorneys

The pandemic has us all dealing with new and unexpected HR issues, including employee engagement, benefits and ensuring more staff have access to the right data and technology tools to do their jobs from anywhere. The HR landscape has changed dramatically.

What will employee compensation, flexible schedules and remote-work policies look like going forward? What legal implications does an agency face when addressing staff vaccination hesitancy? Join our best legal minds as well as your colleagues to discuss for current best practices following the COVID-19 pandemic.  

Grab a cup of coffee and come with your questions ready at 8:00 am on Thursday, June 3.

Katherine A. Hesse, partner, and associate Rachel Mills of Murphy, Hesse, Toomey & Lehane Attorneys at Law will facilitate the conversation. 

8:45 am Concurrent Breakout Sessions

Unharnessing the power of culture to recruit, inspire, and retain caregivers

Over the past year the world has experienced a global pandemic, an increasing demand for care, a fear of the vaccination, and record-high unemployment rates. Caregivers, like all of us, had their world flipped upside down. Join us for a session on trends and culture. Together, we’ll explore how creating a culture of care internally can be your biggest weapon to recruit, retain, and engage caregivers.

Maggie Keen, Vice President, Strategic Initiatives, myCNAjobs

Re-Grounding your Agency with a Vision for Growth after a Year of Emergency Management

Lake Sunapee Region VNA & Hospice sought to evaluate and improve its business development efforts after seeing diminished volume in the initial stages of the pandemic. During this evaluation they discovered important lessons about how the agency’s management philosophy and communication strategy had evolved and was preventing them from achieving their best performance. The findings demonstrated that to maximize growth they needed to diversify strategic goals, break down silos, establish a structure to manage a coordinated strategic plan and integrate business development with the mission and operational processes. The speakers will share how Lake Sunapee VNA has improved growth, heightened cross-departmental collaboration strengthened its leadership decision-making,and re-invigorated its brand.

Sponsored by:

Jim Culhane, CEO, Lake Sunapee Region VNA & Hospice
Andrew Eaves, a.m.e consulting

Revolutionizing Clinician Retention with a Points Compensation Model

Compensation is not just paying people to show up, it is a signal that incentivizes groups to work together for common goals. In 2019, Cornerstone VNA in Rochester, NH moved from an hourly compensation model to a fee-based compensation model. This strategic change has revolutionized the agency’s overall clinical productivity, clinician efficiency and staff satisfaction. Take a deep dive into the data with the experts at Cornerstone to review the research, and the legal limitations and benefits behind a fee basis point compensation model. Discover how to assign points to visit and non-visit tasks, strategies on how to roll this out with your clinical staff and how to get clinician buy in, as well as lessons learned in the process. Cornerstone has been able to document efficiencies in clinical care and increased productivity, all  while balancing clinical and quality needs.  Changing payment models and staffing challenges require creative solutions. Learn if this method could work for your agency.

Jennifer Gullison, Cornerstone VNA
Kerrie Landry Cornerstone VNA

10:00 am Speed Exhibiting

Sponsored by:

11:00 am Conference Keynote

Blind Spots of Diversity, Inclusion & Implicit Bias

Anita Foster-Horne, RSW, MSW, Ph.D., Co-Founder, COO, Fostering Healthy Solutions

Diversity measures our ability to share differences, build relationships, and be creative thinkers. Inclusion measures our ability to embrace these differences through participation. Implicit bias limits our ability to be successful in diversity and inclusion efforts without even knowing it. Join Anita Foster for this captivating look at the dynamics of diversity and inclusion and discover our ability to see the blind spots of implicit bias. Foster will examine how training and mentorship can expedite professional development, engage diverse ideas, and leads to improved customer experiences, faster innovation, and greater staff retention rates. 

12:00 pm Express Learning Sessions

Leveraging a Great Retirement Plan to Recruit & Retain Your Workforce

Are you strategically maximizing a retirement plan to impact your retention and recruitment? Mutual of America will provide the top 10 factors to do so, including overcoming common challenges, capitalizing on our benefits offered and understanding how your plan stacks up.

Sponsored by:

Predictive Quality Care (PQC)tm Improve Patient Care and Increase Caregiver Success

The right mobile technology can improve quality of care through caregiver empowerment. Lets talk about gaps in care, the weakest spots in operations, caregiver problems, early identifiers of PQC and more!

Sponsored by:

Leading Value Based Field Performance

National expansion of the HH VBP is on the horizon and your performance now may likely impact your future reimbursement! Join us for this review of what you need to start now to be ready in 2022

Sponsored by:

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