2020 Keynote Speakers*
Kimberly C. Paul wants to radically change the way people face end of life, and she’s using her extensive experience as a storyteller to do just that. From the set of Saturday Night Live in New York City, to casting for CBS daytime, Kimberly has spent the last 17 years telling a very different kind of story. As Vice President of Outreach and Communications for a local hospice on the coast of North Carolina, she used a myriad of award-winning marketing strategies to share real stories about death and dying and the keys to making every moment matter.
She chose to leave her dream job in television to become Vice President of Communications and Outreach for a hospice in North Carolina. Throughout her nearly two decades of hospice work she witnessed and shared the life stories of hundreds of caregivers. This discovery has made her mission at hospice very personal and sparked a passion that she is now living.
Maggie Keen, Vice President of myCNAjobs, has spent years consulting with top senior care companies across the country. She has a unique insight into what innovators are doing to tackle their toughest recruiting challenges and she is on a mission to arm healthcare recruiters with more insight about caregiver motivations to fuel the hiring and retention of a workforce plagued with high turnover.
Jennifer Schiller & Heather Flynn
Jennifer has spearheaded the redesign of the Alliance’s research efforts and has overseen the funding of six grant funded research projects, the annual Chartbook, and communications efforts. Her direction has allowed the Alliance to become a leader in home health care research, funding projects that cover critical areas of importance including clinical innovations, policy work, disease-specific research, and understanding the role of cultural diversity in home care in order to improve care delivery.
Heather Flynn, Consultant, supports clients on developments and trends in healthcare delivery and payment innovation. She provides research and analytics on payment and legislative reforms, delivery models, and industry trends to assist clients in identifying market opportunities and meeting strategic goals.
Barbara Katz & Melissa Gordon
Barbara Katz, RN, MSN is an experienced clinician, home care executive and health care consultant. She is a graduate of the Yale School of Nursing. Barbara designs and delivers interactive and online training on topics such as process improvement, home care regulations, patient self-management support and most recently, PDGM Bootcamp for Clinical Managers and the eLearning program, PDGM Success Skills for Case Managers
Melissa Gordon, RN, BSN, MBA is a results-oriented leader with deep knowledge and experience in the home health, hospice, and the private duty industry. Melissa is currently the Regional Executive Director of Home Health and Hospice in Connecticut for Prospect Medical Holdings, Inc. and has oversight of two skilled agencies and one private duty agency. Her focus over the last several years has been compliance management, QAPI having recently worked for the New England QIN/QIO, Qualidigm, Inc.
Elena Nicolella, Executive Director of New England States Consortium Systems Organization (NESCSO)
Kate McEvoy, Director of Health Services, CT Department of Social Services
Steve Norton, VP at Solution NH Health System, former Executive Director of the New Hampshire Center for Public Policy Studies and also former New Hampshire Medicaid Director.
*Above are speakers that were planning to join us for the 2020 NEHCC. Unfortunately, the conference was canceled due to the global pandemic.
2019 Keynote Speakers
Karen Gomes & Donna Beaudin
“Merrimack Valley Gas Explosions: Emergency Preparedness, Management & Lessons Learned”
In September 2018, a series of gas explosions rocked the towns surrounding the Home Health Foundation’s corporate office in Lawrence, MA. Thousands of residents — including staff, patients and families — were impacted. The agency was thrust into a rapid implementation of its emergency plan. What followed was a testament to the agency’s commitment to pre-planning and an acknowledgment of what can be done with creativity, nimbleness, and dedication in the face of an unprecedented emergency.
As the fires receded and life returned to normal, the emergency team moved into after-action analysis in order to continuously improve the quality and scope of their emergency preparedness. The presentation will describe in detail the pre-, inter-, and post-emergency activities that were employed and the lessons that were learned.
Karen Gomes, RN, MS, CPHQ, is the President and CEO of the Home Health Foundation and Donna Beaudin OTR/L, MBA, NHA, CHC, is the Corporate Compliance Officer, VP of Quality, Compliance and Risk, VP of Homecare Inc., at the Home Health Foundation.
“Taking the Road LESS Stressed!”
While we may not have much control over outside circumstances, we can control our reactions to them; we can welcome change as an inevitable part of life. Kay’s background as a professional standup comedian combined with her expertise in stress management will offer useful information and a rollicking good time. If your choice is to laugh or cry, why not laugh? Your stress levels will thank you!
Motivational humorist, Kay Frances, has shared her message to “lighten up, stress less and take care of ourselves” in 49 states and Canada for over 30 years. She holds a Master’s Degree in Business Administration and a degree in Health and Education.
“Home Health & Hospice Industry Update”
Join Dombi as he provides a state-of-the-industry update. He will give a big-picture perspective on health care policy trends, as well as current information on federal legislative and regulatory issues impacting home care and hospice. Dombi will highlight and identify legal issues affecting the industry. You won’t want to miss this engaging and informative keynote!
Bill Dombi was named President of the National Association for Home Care & Hospice in 2018. He previously served as the Vice President for Law at NAHC. Bill specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care.
2018 Keynote Speakers
Gina Mazza, BSN, RN, CPHQ
Partner, Director of Regulatory & Compliance Services, Fazzi Associates
“The Workforce Crisis That Is Inevitable: Employee Engagement Best Practices to Put into Place Now”
Mazza is a national leader on regulatory and compliance issues. She manages one of the largest OASIS and compliance groups in the country. She has spearheaded a number of Fazzi’s national best practice initiatives and serves as the clinical expert on Fazzi’s National State of the Industry Study. Follow her on Twitter @FazziAssociates.
Melanie Stover, OT, MBA, MS/ISM
Owner, Home Care Sales, Inc.
“Post-Acute Care Collaboratives: How to Get a Seat at the Table”
Stover has led numerous workshops and field training programs for clients, focusing on training clinicians to be better salespeople and training professional salespeople to produce more in less time through account management, successful selling skills, personal branding, time management, and improved customer service. Follow her on Twitter @melaniestover or @Home_Care_Sales.
President and CEO, Rhode Island Quality Institute
“Our Data, Their Stories: Transforming the Delivery of Healthcare”
Laura Adams is the President and CEO of the Rhode Island Quality Institute (RIQI), a center of collaborative innovation that advances health and healthcare transformation. RIQI was named a CMS Practice Transformation Network, one of only 29 in the nation. She is the Massachusetts appointee to the Oversight Council for the MA Center for Health Information and Analysis and has served on the Rhode Island Governor’s Workgroup on Healthcare Innovation. Follow her on Twitter @RIQI_Org.
“You Can If You Try”
Pat has completed five out of seven of the world’s toughest open water swims, including the North Channel between Ireland and Scotland, California’s Catalina Channel and Japan’s Tsugaru Channel. In 2016, Pat was nominated for World Open Water Swimmer Woman of the Year and for the Global Marathon Swimmers Federation Solo Swim of the Year for her record-setting North Channel swim.
Kathy Gruver, PhD
“Self-Care for the Caregiver: Enhance Health, Improve Productivity and Beat Burnout”
Kathy Gruver, PhD is the award-winning author of seven books including Conquer Your Stress, Workplace Wellness, Conquer your Stress at Work, and Journey of Healing. She studied mind/body medicine at the famed Benson-Henry Institute for Mind-Body Medicine at Harvard and has been featured as an expert in numerous publications on over 250 radio and TV shows. In 2015, she had the privilege of creating a stress reduction program for the US Military. Follow her on Twitter @klgruver.
2017 Keynote Speakers
Angelo Volandes, MD
Co-Founder & President, ACP Decisions
“The Conversation: A Revolutionary Plan for End-of-Life Care ”
Dr. Volandes is a faculty member in the General Medicine Unit at the Massachusetts General Hospital and Assistant Professor of Medicine at Harvard Medical School. His research is focused on improving decision-making at the end of life and is supported by the NIH, the Agency for Healthcare Research and Quality, the Alzheimer’s Association, and the Informed Medical Decisions Foundation.
Larry Prince, M.Ed.
CEO and Managing Member, Prince Health, LLC
“Five Actions to Engage Patients for Meaningful Results”
Prince is an experienced speaker who engages and involves audiences in his talks and workshops. His goal is to have people make a commitment to take positive action – whether to improve their organization or to enhance their personal health and work-life balance. Larry possesses more than 25 years of healthcare and pharmaceutical industry experience. He is an expert in leadership development, change management, patient engagement, and health coaching.
Tim Ashe, RN, MS, MBA
Partner, Director of Operational Consulting Fazzi Associates
“Findings and Insights from the National Home Care and Hospice State of the Industry Study”
Ashe is a Partner at Fazzi Associates where he oversees Fazzi’s Operational Consulting and Outsourced Billing Divisions. He brings an in-depth, practical understanding of home care and health care having served in key clinical and senior administrative roles. He provides organizational, operational, turnaround, and change management services to home care agencies across the country.
Diana “Dee” Kornetti, PT & Cindy Krafft, PT, MS, HCS-O
Kornetti & Krafft Health Care Solutions
“From Culture to Outcomes: Interdisciplinary Team Redesign”
Krafft has more than 20 years of home health expertise that ranges from direct patient care to operational and management issues. She has spent years in the direct patient environment interpreting regulations.
Kornetti, a physical therapist for 30 years, is a past administrator and co-owner of a Medicare-certified home health agency. She is nationally recognized as a speaker in the areas of home care, standardized tests and measures in the field of physical therapy, therapy training and staff development in the home health arena.
Kathy Roby, M.Ed, M.S. CHCE, CHAP &
Melissa Gordon, RN, MBA, ACHC
Consulting Directors, Qualidigm
“New Medicare Home Health CoPs: A Roadmap for Agency Success”
Roby is a Consulting Director for Home Health Care at Qualidigm. She specializes in teaching and educating nurses, focusing on improving home health provider clinical outcomes and reducing acute care hospitalizations for Connecticut home care providers. Roby has also spearheaded the development of SMARTAUDIT®, a first-of-its-kind compliance software tool that enables home health agencies to automate their audit and QAPI requirements in a convenient, online format.
Gordon is a Consulting Director at Qualidigm and has 25 years of experience as a resourceful and results in the oriented leader in the home health care industry. At Qualidigm, she oversees the strategic operations of the home health consulting division and works directly with home health agencies to advise, train, and recommend quality improvement strategies. She has been in both clinical and operational leadership roles for non-profit Medicare-certified home health agencies.
2016 Keynote Speakers
Amy Matthews, BA
Dementia Care Educator
“Meeting the Dementia Challenge in Home Care“
Matthews is a champion for people suffering from Alzheimer’s Disease and other forms of cognitive impairment. A skilled professional in dementia care for many years, she currently is a Dementia Coach with Engaging Alzheimer’s, LLC, a New York-based firm that trains healthcare professionals, coaches families, and advocates for the cognitively impaired.
Author of Home Is Burning and Screenwriter
“Home Health Care to the Rescue“
Home is Burning, Dan Marshall’s recent memoir dives deeply and irreverently into his family’s pain of caring for a father with ALS and a mother dying from cancer. He will talk about the incredible role that home health care played in relieving the stress of caregiving for his family while adding quality and dignity to his parents’ lives.
Senior Consultant, Health Management Associates
“A Simple Message to Home Care & Hospice in an Era of Major Transformation“
Successfully navigating this era of health transformation requires providers to stay focused on the simple questions. Breslin will discuss opportunities to participate in value-based purchasing and use best practices to set, measure, and achieve the quality of life goals.
Breslin is a seasoned consultant with 30 years of experience in health policy. She has provided expertise to states, health plans and providers on major state and federal payment and delivery reforms including the Medicare-Medicaid Capitated Financial Alignment Initiative.
Manager of Research Integrity, Home Care Pulse
“Surveying the Private Duty Landscape – The Future is Today“
Weber will discuss how the private home care employer model will adapt and thrive due to venture capital-backed technology and the underground workforce. He specializes in collaborating with team members to create systems and processes that increase efficiency. He graduated magna cum laude from BYU-Idaho with a degree in financial economics and oversees the Home Care Pulse annual benchmarking survey.
President and CEO, Multi-View Incorporated
“People Development and the Truth about Quality“
Organizations can’t become world-class without effective Talent Attraction, Talent Selection, Talent Development, and Talent Retention processes. Andrew will discuss how agencies can become successful in teaching organizations. Reed has worked with nearly 900 hospices during the past 20 years. He is best known for “The Model,” a modern approach to hospice management which creates high quality, a predictable experience that is financially balanced.
President and CEO, Visiting Nurse Associations of America
“Ensuring Success in the Value-Based Health Economy“
Moorehead will report on national policy initiatives, identify best practices, and highlight innovative case studies in home-based care. Her presentation focuses on the key components to achieve high-quality outcomes and ensure financial success. As the leader of the VNAA, Moorhead educates, advocates, and promotes nonprofit providers of home-based care services.
2015 Keynote Speakers
Amy Boutwell (MD, MPP)
Establishing Shared Expectations with ACOs and Bundled Payment Providers Around Care Transitions and Rehospitalization Avoidance
Boutwell founded Collaborative Healthcare Strategies to engage thousands of communities across the nation to improve healthcare delivery. She is the co-founder of the STAAR Initiative of the Institute for Healthcare Improvement (IHI), and serves as a senior physician consultant to the National Coordinating Center for the CMS QIO Care Transitions Theme.
Robert J. Simione
Building Resiliency in New England: Improving Home Care & Hospice
Simione serves as Managing Principal at Simione Healthcare Consultants, LLC with more than 40 years of leadership experience in-home care and hospice. He guides numerous national and state initiatives, having served on the National Association for Home Care & Hospice Board of Directors, and chaired its Advisory Board for the Financial Managers Association. He is a longstanding speaker and contributing author across the country.
Matt Zavadsky (MS-HSA, EMT)
Home Health & EMS-Based Mobile Healthcare: Match Made in Heaven, or Shotgun Wedding?
Zavadsky is from MedStar Mobile Healthcare where he has implemented a robust mobile healthcare program in partnership with other organizations to improve patient care and reduce preventable utilization of healthcare resources. He has consulted on numerous EMS issues and his book on the subject (published by Jones and Bartlett) to help other communities implement similar programs across the country.
Helen Riess, M.D.
Embedding Empathy in Healthcare to Enhance Patient & Provider Experience
Dr. Riess is the Director of the Empathy Program at Massachusetts General Hospital and Associate Professor of Psychiatry at Harvard Medical School. Her Empathy and Relational Science Research Team at MGH conducts translational research on the neuroscience of emotions. She is the co-founder, Chairman, & Chief Scientific Officer of Empathetics, LLC.
2014 Keynote Speakers
The High Achiever’s Paradox: How Will You Measure Your Life?
Dillon is the co-author of The New York Times best-seller, “How Will You Measure Your Life”, which she wrote with Harvard Business School Professor Clayton Christensen. Dillon has previously edited Harvard Business Review and Inc., a monthly magazine for entrepreneurs. Follow her @DillonHBR.
Jeannee Parker Martin, RN, MHP
Collaborations: The Future of Home Care and Hospice
Martin is CEO of The Corridor Group Holdings and subsidiary. She is a leader in the strategic development of innovative healthcare programs and has worked with some of the largest U.S.- based publicly-traded companies and non-profit healthcare organizations in the world. Follow her @CorridorGroup.
Richard Lopez, MD
How Accountable Care Organizations Are Thinking About Home Care
Dr. Lopez has been a physician with Harvard Vanguard Medical Associates for more than 25 years and Chief Medical Officer of Atrius Health since 2009. His focus includes project development, clinical aspects of payer/hospital contracting, clinical informatics, medical management, safety & quality, and developing collaborations that raise quality standards.
Michael Chernew, Ph.D.
Home Care, Hospice, and Post Acute Care
Chernew is the Leonard D. Schaeffer Professor of Health Care Policy at Harvard Medical School. His research examines controlling health care spending growth while maintaining or improving the quality of care. His work on consumer incentives focuses on Value-Based Insurance Design, which aligns patient cost sharing with clinical value. Follow him @Michael_Chernew.
Kathy Duckett, BSN, RN
Reducing Hospital Readmissions: Home Care as the Solution
Duckett is the Director of Training & Development for the Sutter Center for Integrated Care, an affiliate of Sutter Health Care at Home. With more than 25 years’ experience in-home care, she is responsible for development and training, including integrated care management programs, as well as remote telemonitoring.