The New England Home Care & Hospice Conference will feature an exceptional lineup of thought leaders and acclaimed speakers who are eager to engage, inform, and empower you. Join us at Gurney’s Newport Resort & Marina this May!

Breakout Highlights:

Survive & Thrive the Wilderness of Grief and Trauma of COVID-19

The pandemic isn’t just shaking our faith; it’s upending our understanding of the world around us. Learn how to heal with therapist Deborah Pausig of VNA Community Healthcare & Hospice. She will lead participants in an interactive presentation to create a growing “Toolbox” of essentials. These must-pack essentials will help us continue to SURVIVE and THRIVE beyond COVID 19, which has us traversing this uncharted terrain in the wilderness of grief and trauma.

Recruiting, training, and maintaining a quality workforce

Industries and organizations that approach advocacy in a disciplined way win. With most of our reimbursement coming from government payors, why doesn’t every home-based provider prioritize advocacy as a critical business function? Advocacy is every agency’s responsibility. Join Deb Hoyt and David Totaro for With the Lion’s Share of your Agency’s Revenue Coming from Government Sources, the Value of Legislative and Regulatory Advocacy and Engagement is Mission-Critical. They will discuss how every agency can build internal capacity with existing staff and minimal resources to amplify state and federal advocacy messaging. They’ll demonstrate the value of external engagement and how it can positively impact your bottom line

Build the Movement. Plan the Action. See Results.

Recruiting is challenging in good times; these are not good times. The stakes are high, and home care and hospice settings can’t afford to onboard talent that doesn’t fit their specific needs. Focus on what works in our region with the panel presentation, Closing the Workforce Gap by Transitioning New Nurses to Home-Based Care. Learn how successful agencies have revamped their hiring and onboarding processes with outstanding results during the breakout session Sustainable Hiring and Retention Strategies for Your Organization.

“I was not expecting this” and Other Truisms of Leading Through a Pandemic

Well, that was a lot, and we are not done yet. Today’s healthcare leaders are expected to handle everything from financial concerns and staffing issues to assuring quality and developing effective marketing. Gather with peers at the New England Home Health & Hospice Conference and Trade Show to discuss Leading in Times of Transition presented by Melynda Lee and Wayne Regan. Recognize the unique contributions and communication styles of you and your team gaps, identify opportunities to recruit and retain the best, and apply the best practices for succession planning to ensure your organization is ready for the future! See the full description on the conference website, www.nehcc.com.

Expanded Role for Hospice Volunteers: Death Doulas

The End of Life Doula movement has gained momentum in the past few years. Find out why with this presentation, End of Life Doulas and the Interdisciplinary Team: A Volunteer Program. Diane Santostefano, Vice President of the National End-of-Life Doula Alliance, will examine how a hospice agency initiated a Volunteer End of Life Doula Program during the Covid-19 pandemic to improve the patient experience. She will focus on how that program has resulted in interdisciplinary collaboration, volunteer retention and positively impacted patients and families.

Fail to Plan, Plan to Fail

Now is the time to prepare for the transition to OASIS-E and the national expansion of CMS’s Home Health Value-based Purchasing initiative. Join presenters Chris Attaya and Sue Payne for Leading Through CY 2023 Changes: Transition to OASIS and HHVBP Expansion. Take a deep dive into how home health leaders have been and should be preparing for these changes from clinical and financial management perspectives.

Frame Your Message with Deliberate Communication

Change is the only constant in healthcare. Effective and deliberate communication is even more critical during health systems acquisitions and mergers. Messaging a Merger: Positioning Your Organization for Success Today and the Future offers a road map and lessons learned on communicating to your internal and external audiences during a merger. Learn how Granite VNA (formerly Concord Regional VNA and Central New Hampshire VNA & Hospice) used a clear, consistent message to engage with its internal and external communities. Beth Slepian and Andy Morse will share how their agency pivoted from a brand awareness campaign to a recruitment campaign to fill vital job roles. Find out what went well and the challenges encountered along the journey.

Information is Key to Success (and survival)

New tools highlight your agency’s most significant performance and skill gaps; here’s what you need to know about them.

Clinical staff and managers are responsible for managing patient care within a complicated regulatory environment and an organizational expectation for excellent STARS ratings and patient engagement scores. Learn the most salient impacts on quality and engagement scores and revenue; and how to simplify and manage patient care within PDGM and HHVBP. Join Cheryl Pacella and Jean Zaleski of Corcoran Consulting for The Perfect Storm- Navigating QAPI, HHVBP, PDGM, and STARS. This session will provide you with tools to ensure continued clinical, financial, and operational success.

Whose goals are these anyway?

Clinicians can improve patient outcomes and increase satisfaction when patients’ goals and value aligns with their medical treatments. Explore how an agency can transition to Goal-Concordant Care with Wayne Grant of Delta Care Rx. This model of medical care This presentation explores how clinicians, administrators, and patients apply the concepts of goal-concordant care. By discussing advance care directives and exploring drug therapies, patients with serious illnesses can define what is important to them and their loved ones. Program participants will look at case studies to follow the path of drug change while understanding the complexity and controversies around various therapies. Develop your understanding of the drug delivery process in goal-concordant care and identify the obstacles while also realizing the positive impact of listening to our patient’s wishes.

Be the Change We Need. Identify the Ageism Around Us.

Ageism is one of the last acceptable forms of discrimination. It leads to poorer health, social isolation, and earlier deaths, but up your nose with a rubber hose, you might be more guilty of it than you think. Dr. Jennifer Kennedy will explore how our careless attitudes can be a threat to an already marginalized group during the breakout session A Wrinkle in Care: Ironing out Agism with Age-Friendly Care. The 4Ms framework for developing Age-Friendly Care is a wrinkle or innovation in care that directly challenges ageism and promotes older adults’ well-being and quality of life.

Check it out the entire line up at www.nehcc.com/featured-speakers